Awareness research and results

What is deposit insurance awareness?

At CDIC, we work to ensure a high number of depositors are aware of deposit protection in Canada.

Our goal is to have 60-65% of depositors aware of CDIC or federal deposit protection. We measure our results against the goal with a quarterly survey of 2,000 respondents across Canada.

Why is awareness important?

Our research shows that high levels of awareness contribute to:

  • Overall confidence in the financial system
  • Confidence in CDIC’s ability to protect deposits
  • The stability of the financial system
  • Reduced bank run behaviour

What is a bank run?

A bank run happens when many customers withdraw their deposits from their bank or financial institution at once. They are rare, but they can impact the economy.

A bank run may start like this:

A visual sequence showing the progression of a rumor starting between two people, spreading to many people, causing a ripple effect, then resulting in liquidity issues for the bank represented by symbols of people and a bank with dollar signs.

How we reach out

CDIC research shows us what groups have lower awareness, so we aim our advertising there. Our efforts help reduce the risk of run behaviour. We do so by using many platforms to get the most reach with our message.

Current awareness level among Canadians

55% of women

are aware of CDIC.

74% of men

are aware of CDIC.

65% of Canadians

are aware of CDIC.

Awareness by age group

Age groupAllMenWomen
18-3453%64%42%
35-4960%71%49%
50-6471%80%63%
65+76%85%69%

Awareness by region

RegionAllMenWomen
Atlantic65%78%53%
Quebec55%65%46%
Ontario68%78%58%
Prairies63%72%55%
Alberta67%76%59%
British Columbia70%80%60%

Awareness by first official language

First official languageAllMenWomen
English67%77%58%
French54%63%44%

* data as of June 2024

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