Fintechs

A fintech, short for financial technology, is a company that uses technology, like online platforms and mobile apps, to provide financial services to customers. Most fintechs don’t have physical locations and usually interact with customers online.

Fintechs can offer products like prepaid cards, savings accounts, and other products much like banks. But unlike traditional banks or credit unions, these companies don’t have banking licences, are not CDIC members and are not insured by the CDIC.

CDIC deposit protection may apply to eligible deposits managed by fintechs, depending on how and where the funds are kept. As more fintechs emerge, it might be unclear if your money is eligible for CDIC protection. We’re here to explain it.

How CDIC protection works

CDIC insures eligible deposits held at member institutions. Because fintechs are not members, we do not protect your funds held by a fintech unless they place them as eligible deposits with a CDIC member institution. Even then, they must be in an account in your name or in a trust account where you are named as beneficiary. Only then are those funds eligible for CDIC protection against the failure of the member institution that holds your funds.

Let’s explore the two ways a fintech can deposit your money at a CDIC member so that your money is eligible for CDIC protection.

The fintech places your money in an account under your name at a member institution.

In this case, the bank’s records will show you as the official account holder.

CDIC coverage can apply to this account, just like if you deposited the funds into the CDIC member yourself. We combine these funds with any other eligible deposits you have in that insurance category at that same member institution for a total of $100,000.

A person representing you is on one side, in the middle is that person’s prepaid card 1 with $50,000, savings account with $25,000, and chequing account with $25,000 and their total funds at $125,000. On the other side is an icon of a building representing a CDIC member institution. There is a black circle inside of which states that “Your total protection for all eligible deposits is $100,000 – the maximum protection within one coverage category.”

What happens if the fintech fails?

If the fintech fails, your money is not affected because you are the owner of the account at the CDIC member institution. Since the account is held in your name, it is not part of the fintech’s assets and won’t be used to pay any of its creditors. To access your funds, you must know what bank holds them. If you’re not sure where the account is held, contact your fintech.

What happens if the bank fails?

If the bank fails, your funds are protected by CDIC, and you will be automatically covered. We treat this deposit the same way as deposits made by you directly with the bank. CDIC combines the funds in this account with other deposits that you might have at this bank in the same insurance category for a total coverage of up to $100,000.

What to ask your fintech 

To better understand how CDIC might apply to your fintech product, start by asking these questions: 

  • Is my money held by a CDIC member?  
  • How is my money placed at the CDIC member?  
  • How much of my money is protected by CDIC? 

CDIC’s Deposit Insurance Information By-Law prohibits any person from making false, misleading or deceptive claims about being a CDIC member or what is protected by CDIC.  

Fintechs are expected to comply with this requirement and CDIC is continuously working with major Canadian fintechs that engage with CDIC members to help them understand CDIC’s disclosure rules and how to answer client questions about deposit insurance coverage. 

Good to know

If you suspect that a financial technology company is misrepresenting the CDIC protection that is available to their clients, please contact CDIC at info@cdic.ca.

Learn about products commonly offered by fintechs (like prepaid cards)
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