Accessibility

The Canada Deposit Insurance Corporation (CDIC) is pleased to publish its second annual Progress Report on our Accessibility Plan in response the Federal Government’s Accessible Canada Act (ACA). CDIC has been working not only to meet the goals of this legislation but to exceed them whenever possible.

CDIC is dedicated to being accessible to all Canadians. This includes making our workplace, and our activities and services accessible to people with disabilities. We understand that accessibility needs evolve over time and that people with disabilities are the experts in their own experience and accessibility. We commit to keep listening to people who have disabilities and to continually improving accessibility at CDIC for all our stakeholders. This includes the people whose deposits we protect and who rely on our information and services, and the people with whom we work to keep our country’s financial system stable, our member institutions, and our employees.

CDIC understands the importance of being a barrier-free organization, which is why we have taken important actions to identify and remove barriers discovered through consultations with persons with disabilities. Wherever possible, CDIC will address barriers as soon as we become aware of them even if they are not scheduled in our Accessibility Plan.

Feedback Process and Contact Information

CDIC welcomes all feedback about this Plan or accessibility issues you find. You can share your feedback anonymously or include your name and contact information. We are committed to reviewing the feedback we receive in good faith and taking steps to make any changes needed.

You can ask us for Braille and audio formats of our Accessibility Plan, or a description of our feedback process using the contact information below.